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I wasn't upset about that but it feel pity, witht the cleanliness up to the standard, Hoi an Phu Quoc Resort could be a great place to stay in Phu Quoc. I also sent my feedback to the receptionist. Then I asked them to help me wiped my bathroom mirror. They said to me that, that how they usually clean the bathroom here, they washed the bathroom and let it dry itself. I saw a few Room Attendants at the pool side so I told them about that. Except when we checked the whole bath room was all wet, from the bathroom's door, toilet blow, mirror (water drops were still dripping down on the mirror, i hardy saw myself inside the mirror), the walls, the floor, even all our amenities. I like mostly everything about this place, garden, swimming pool makes the view whole a lot better, thier breakfast was great, location also very well, receptionist very friendly. Beware too of the false advertising on Agoda. In conclusion, beware of the false claims of this hotel, and be warned, it’s a basic bed and breakfast with poor facilities. Too small for the minimum 56 people (if all the rooms are booked) staying at the hotel, similar to the number of sun beds (9). I don’t think so! The breakfast area is open to the rain, though it does have a roof. The hotel has offered a reduced rate for our next stay. As I do not intend to book through Agoda again, this is useless. We were offered a voucher for 10% of the £900 spent on the rooms, to stay in another Agoda hotel, the voucher lasts for three months. They were taking it up with the management of Hoi An, who after we returned home said that they cannot do anything as we hadn’t brought it up during our stay there (which we had). We voiced our concerns to Agoda, who we had booked through, on the second day of our 9 day visit. However, when we did complain of our main concerns to the hotel staff, they said they couldn’t do anything. We overlooked many of these things, as they didn’t affect us too much and we dearly wished to enjoy our annual family Christmas and New Year’s break away. The rain came through the straw roof, dripping onto the floor and beds and evidence of this is seen by black mould on the ceiling. There was mouldy fungus around my basin faucet/tap for the entire stay. A/C ventilators were filthy, spewing out dust and mould into the rooms. Laundry went missing and the pricing was different to what was stated in the hotel information book. Don’t pay for a deluxe, as it’s exactly the same room as a standard double. After arrival and comparing it to the website we discovered that the picture of the gym is false, it’s not the same room and not the same equipment.

900 CAU HOI NAIL CRACKED

The wooden boarding around the pool was cracked and had nails sticking up in places. Rooms were not cleaned adequately, floors not swept, surfaces not dusted, towels not replaced or were replaced with stained ones. Speaking of the pool, on the second day it was green, the hotel handyman tried to clean it, and it did become less green, but remained cloudy, and was extremely green again by the time we left.

Every time we wanted to eat lunch or dinner, we had to go out, leading to no resting all day by the pool as we had envisaged, this also had the effect of incurring the cost of taxis. As we made sure before booking that there was a restaurant, we were very dismayed. I thought nothing of it, but the next day I enquired about the restaurant, and was told that, apart from breakfast, it was closed and there was no bar. And when it comes to dining, anything from Asian dishes, Italian specialties and native fare are on offer at the Song Huong restaurant.įalse claim.When we arrived, we were told that the Xmas eve compulsory dinner was not available. Satellite TVs, mini-bars and generous patios are standard throughout. Newly completed in April 2016, the resort comprises a total of 28 elegant and cozy room, viewed through floor to windows. This luxurious island resort has an exotic village-like feel, making it perfect for families and couples for whom a social environment is an important part of the holiday experience. The resort is situated right in the central of Phu Quoc Island, designing the same architecture with Hoi An Ancient Town, Hoi An Phu Quoc Resort is a beautiful, rustic island resort that benefits from a strongly defined sense of community and a relaxed, intimate atmosphere. This stunning resort on the island of Phu Quoc combines the scenic qualities with the high standards and myriad facilities synonymous with Vietnamese hospitality. Welcome to Hoi An Phu Quoc Resort: An Invitation for truly unforgettable, lasting memory combining the very best of luxury. Hotels near Secret-Luxury Nail & Massage.Hotels with Private Beach in Phu Quoc Island.Cheap Accommodations in Phu Quoc Island.

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Phu Quoc Island Hotels with Free Parking.Phu Quoc Island Ski-In / Ski-Out Hotels.

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